Troubleshooting

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Troubleshooting

Topics :

One-Pagers
Mandriva 2006
Quick Hacks 8.2
Quick Hacks 8.1
Quick Hacks (Pre-8.0)
Troubleshooting on the Mandrakelinux Knowledge Base

Other Sections :

[Administration | AdminIndex]
[Basics | BasicsIndex]
[Connectivity | ConnectIndex]
[Hardware | HardwareIndex]
[Installation | InstallIndex]
[Resources | ResourceIndex]
[Security | SecureIndex]
[Utils&Apps | UtilsIndex]
[X | XwinIndex]

One-Pagers

One-page articles about troubleshooting.

[Error Messages - Find the reason| TroublesTerrormg]: Finding Error Messages / syslog.conf / Generating Error Logs / Making Sense of Error Messages {Oct. 02, 01} Here you find all the steps you should do to get as much information as possible about the piece of software which does not work. Use this information to fix the problems or report them.

[Getting Answers | TroublesTquest]: When to Ask for Help / Where to Ask for Help / How to Put the Right Question {Oct. 02, 01}

[Principles of Successful Troubleshooting | TroublesTprincip] {Oct. 02, 01}

Mandriva 2006

These are some apparently critical problems thay have an easy solution: After installing Mandriva Linux appears a text screen saying 'login'.

Write your username and password (the ones you gave during installation).
After logging write 'startx' as to start the graphical interface (called 'X')
If X does not show, it will give you information on where is the problem.
Write 'su', and you will be asked for your root password (also given during installation). This gets you into 'root' mode.
Write 'drakconf'. Configure your system correcting the issues informed after 'startx'.
Write 'exit' to exit from root mode.
Write 'startx' again and see if you can get into your graphical desktop.

You are able to enter KDE but the option 'logout' does not appear in the menu

This has to do with kdm, the KDE Display Manager.
You will find information in: http://docs.kde.org/development/en/kdebase/kdm/index.html.
Basically, you have to edit the file /etc/kde/kdm/kdmrc and set the value Allow Shutdown to 'everybody' (or the value you want to).
You can use your Mandriva CD to install the GNOME or another window manager. From there you can deinstall KDE and reinstall it again. This will help to get KDE starting again.

Quick Hacks 8.2

Workarounds and quick fixes for Mandrake Linux 8.2 annoyances, glitches or 'doesn't-work-like-I-want-it-to's'.

[Page One | TroublesTqhblu1]:

[Installing Windows Fonts Via ~DrakFont Fails | TroublesTqhblu1#fonts]
['~CheckInstall' RPM Broken | TroublesTqhblu1#check]
[Getting Rid Of The Bootup Screen | TroublesTqhblu1#splash]
[Shift-Insert No Longer Works In Konsole (KDE3) | TroublesTqhblu1#konsole3]
[USB Input Device Failure During Installation | TroublesTqhblu1#usb]

[Contribute Quick Hack | TroublesTqhvitnew]

Quick Hacks 8.1

Workarounds and quick fixes for Mandrake Linux 8.1 annoyances, glitches or 'doesn't-work-like-I-want-it-to's'.

[Page One | TroublesTqhvit1]:

[Missing Wizards In Mandrake Control Center | TroublesTqhvit1#wiz]
[No ~DrakFont Feedback Upon Installing Windows Fonts | TroublesTqhvit1#df]
[Floppy / Zip Icon In KDE Not Working Correctly | TroublesTqhvit1#kflop]
[Turning Off devfsd | TroublesTqhvit1#devfs]
[Enabling 'supermount' | TroublesTqhvit1#sm]
[CD-Burning As A User | TroublesTqhvit1#cdr]

[Page Two | TroublesTqhvit2]:

['printerdrake' Locks System Hard | TroublesTqhvit2#pd]
[Poor Printing Quality In 8.1 | TroublesTqhvit2#poorp]
[Configuring The Desktop Firewall | TroublesTqhvit2#fw]
[Booting From ~LiLo Intermittently Fails | TroublesTqhvit2#crc]
[Trouble Accessing Kodak Digital Cameras | TroublesTqhvit2#kodak]
[Standard Kernel Source Does Not Compile | TroublesTqhvit2#kernel]

[Page Three | TroublesTqhvit3]:

[Performance Gain With Enterprise Kernel | TroublesTqhvit3#kernel]
[Problems with '/dev/cdrom' | TroublesTqhvit3#cd]
['Euro' Symbol Support In KDE Flaky | TroublesTqhvit3#euro]
[No Internet Connection On LAN Machines | TroublesTqhvit3#connect]

Quick Hacks (Pre-8.0)

Workarounds and fixes (mostly) provided by Mandrake-Linux users and developers.

[Page One | TroublesTquick1]:

[{-> 6.1/5} KDE displays duplicate icons after upgrade | TroublesTquick1#KDEicon]
[{-> 6.1/5} 'fetchmail' and 'sendmail' don't work anymore after upgrade | TroublesTquick1#mailupgrade]
[{= 6.1/5} Postgresql init script can't find appropriate data directory | TroublesTquick1#postgres]
[{-> 6.1/5} Root can't run graphical apps on user desktop | TroublesTquick1#Xroot]
[{-> 7.1} General Protection Fault after shutdown | TroublesTquick1#GPF]

[Page Two | TroublesTquick2]:

[{-> 7.0} No Xapps during online-sessions with kppp | TroublesTquick2#kppp]
[{-> 7.1} Telnet doesn't work anymore after upgrade | TroublesTquick2#telnet]
[{-> 7.1} Making Netscape 128bit secure | TroublesTquick2#128]
[{-> 6.1/5} "metamail: can't open temporary file1.1 " | TroublesTquick2#metamail]
[{-> 7.1} Signal 11 Errors | TroublesTquick2#sig11]
[{= 7.0} Missing Pixmaps In KDE | TroublesTquick2#Pixmaps]
[{-> 6.1/5} "Invalid option `preferred-stack- boundary=2" | TroublesTquick2#compile]

[Page Three | TroublesTquick3]:

[{all} Patching ~StarOffice | TroublesTquick3#SO]
[{= 6.1} DHCP trouble in 6.1 | TroublesTquick3#dhcp]
[{=> 7.0/1?} Dial-up Woes With 'Linuxconf' | TroublesTquick3#lcsux]
[{= 7.0} RAM Disk Error When Installing from HD | TroublesTquick3#instram]

[Page Four | TroublesTquick4]:

[{-> 7.1} mod_php3 in ML 7.0 and 'high' security level | TroublesTquick4#phpmsec]
[{= 7.0} "No more processes at this runlevel" during boot | TroublesTquick4#init]
[{-> 7.1} GNU/Linux doesn't detect more than 64 MB of RAM | TroublesTquick4#mem]
[{-> 7.1} Acrobat Reader Crashes (Segfault) | TroublesTquick4#acrobat]
[{= 7.1} ISDN doesn't work | TroublesTquick4#isdn]

[Page Five | TroublesTquick5]:

[{=7.1} Installing XFree 4 | TroublesTquick5#x4]
[{= 7.1} Second Windows Partition 'Disappears' After LM Installation | TroublesTquick5#disap]
[{=7.1} Proxy Problems With '~MandrakeUpdate' | TroublesTquick5#muproxy]
[{=7.1} 'Divide by Zero' Error During Installation | TroublesTquick5#zero]
[{=> 7.1} RPM 4 Packages | TroublesTquick5#rpm4]

[Page Six | TroublesTquick6]:

[{all} 'Error Mounting Ramdisk' | TroublesTquick6#ramdisk]
[{= 7.2} Swedish In KDE2 | TroublesTquick6#swedish]
[{all} Checking ISOs For Errors | TroublesTquick6#md5]
[{= 7.2} Corrupt auto_install Floppy | TroublesTquick6#auto]
[{= 7.2} Wrong Console Font | TroublesTquick6#cfont2]
[{= 7.2} kisdn-free Only Works For root | TroublesTquick6#kisdn]
[{= 7.2} Helix-GNOME On LM 7.2 | TroublesTquick6#helix]

[Page Seven | TroublesTquick7]:

[{= 7.x} Wallpaper On Login Screen | TroublesTquick7#wall]
[{= 7.2} ~MandrakeUpdate And KDE 2.0.1 | TroublesTquick7#kde01]
[{= 7.2} Various Sound Problems In KDE 2.x | TroublesTquick7#artsd]
[{= 7.2} Problems Updating With The Official ML 7.2 Update CD | TroublesTquick7#updatecd]